Android App Not Loading Plan

Kerry Smith

Hi,  On my Android Phone (HTC 12+  Android 9) my plan is not downloading.  I get the attached message (see screenshot) but nothing ever loads.    On my iOS devices (iphone 7 and iPad Pro) the plan loads fine.   

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Comments

5 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    Can you abort the mission and reload the plan?

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  • Comment author
    Kerry Smith

    Hi Jim,

    Nothing works.  I've even gone as far are uninstalling, re-installing the app.    Always the same results.    I've tried this with a couple of different plans as well.     (iOS works fine)

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  • Comment author
    Kerry Smith

    I should clarify that statement to not confuse.  Follow Me mode worked (before I dumped the drone in the river (my fault :-(  )    Other functions seem to work as well as far as I could see.    This was my very first flight using DroneLink.      

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  • Comment author
    Jim McAndrew Dronelink Staff

    If you email your login credentials to support@dronelink.com I can test it from your account.

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  • Comment author
    Kerry Smith

    Done. Email Sent

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