Not working

Milton Riddle Jr.
My brand new T mobile Revvl 6 pro with android 12 does not work with the app. Why?
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Comments

9 comments

  • Comment author
    Ken Kroeker

    You need to provide more information.  Does the install fail? Does the app install but not load?  Are there error messages?

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  • Comment author
    Milton Riddle Jr.

    The app installed just fine.
    It works with my older LG aristo 3
    But with my new T Mobile Revvl 6 it doesn't even connect to the drone.

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  • Comment author
    Ken Kroeker

    I'm guessing cable. LG used micro usb and the Tmobile uses usb-c . Are you sure you have the right cable type?

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Did you grant all permissions. You may have missed one of the many it asks. Try uninstalling the DL Native app and reinstall it. Go through all of them to ensure you grant all permissions.

    https://support.dronelink.com/hc/en-us/articles/360033103354-Why-does-the-Android-app-ask-for-so-many-permissions-

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  • Comment author
    Milton Riddle Jr.

    It's not the cable because I bought 2 new ones just make sure.
    And yes it is the right type.

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  • Comment author
    Milton Riddle Jr.

    And I will try deleting and reinstall.
    Stay tuned

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  • Comment author
    Milton Riddle Jr.

    Thank you @ Mike (Arizona Wyldwest) that worked great.

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Always welcome. Android users run into this a lot due to all those permissions. I believe there are 11 of them. If even one is missed it may keep the drone from connecting or not have camera feed etc. Good luck. Enjoy. 

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  • Comment author
    Milton Riddle Jr.

    🤙

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